Privacy Policy

Effective Date: 20/4/2025

Smart Science Gate Information Technology ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FreelanceZone mobile application (“FreelanceZone” or “the App”).

If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at info@ssgt.ae.

1. Information We Collect

Personal Information: When you sign up for FreelanceZone, we collect:

• Your name
• Your phone number

We do not collect sensitive personal data such as government ID numbers, location data (unless you explicitly provide it), or payment information.

Usage Information: We may collect general usage information such as:

• Actions taken within the app (e.g., posting a request, submitting an offer)
• Device information (e.g., device type, operating system)

This data is collected anonymously and used to improve app functionality and user experience.

2. How We Use Your Information

• Create and manage your account
• Connect requesters and service providers
• Notify users about new offers or activity on their requests
• Respond to user inquiries and provide support
• Monitor and improve the app's performance

3. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following cases:

• With your consent: When you accept an offer or respond to a request
• Service providers: With trusted partners that help us operate the app (e.g., messaging services)
• Legal compliance: If required by law, regulation, or legal process

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage users to keep their account information confidential.

5. Your Rights and Choices

You have the right to:

• Access and update your account information
• Request deletion of your account and data
• Opt out of non-essential notifications

To exercise these rights, contact us at info@ssgt.ae.

6. Children’s Privacy

FreelanceZone is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have done so in error, please contact us to remove the data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top and may notify users via email or in-app notifications. Continued use of the app constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@ssgt.ae
• Website: https://ssgt.ae
• Address: 51 Tower, Marasi Drive, Business Bay, Dubai, United Arab Emirates